Engagement Manager - Data Center / Information Technology Consulting

Up to $113,000 + bonus

Responsible for overseeing and managing Data Center / Information Technology consulting engagements focusing on project delivery success factors: profitability, resources utilization, on-time, on-budget, and client satisfaction. Responsible for building and identifying additional engagement opportunities by fostering and expanding client relationships. She/he is also responsible for driving profitable revenue growth.

Responsibilities:
-Delivering consulting services on time, on budget, with focus on attaining high client satisfaction
-Prepare fully developed project plans, resource requirements, schedules, and project baselines from Statements of Work (SOWs).
-Directing delivery team leaders, developing and managing project/program schedules, scope and budgets (including project P&Ls)
-Provide accurate and timely project status, and ensure project team is accurately recording project time and forecasts into ChangePoint
-Comply with established service methodologies, and Project Management methodology, for engagement delivery
-Ensure high customer satisfaction score for all projects
-Owning a portfolio of engagements, driving overall strategy and execution
-Assume Financial Accountability for your project portfolio (Revenue Generation, Forecasting, and Profitability)
-Managing resource allocation and utilizations
-Identifying and mitigating project/program risks
-Addressing operational issues related to specific engagements, including expenses, staffing, utilization management, billings etc.
-Building strong relationships within client organizations which are referencable and a provide repeat “add on” business, through quality work and thought leadership
-Leading client meetings with executive level personnel; creating and delivering persuasive presentations
-Managing multiple projects as one cohesive client program
-Managing client expectations and communications flow as it relates to production and internal project teams; negotiating and resolving high level client issues
-Identifying decision makers in and influencers within a complex client organizational structure
-Collaborating closely with the account team in identifying additional revenue opportunities
-Contributing to development and enhancement of practice area, industry, and /or technology knowledge teams
-Evaluating and mentoring project team members on a regular basis
-Providing executive level sales support for strategic clients and prospects to increase demand for higher value, programmatic consulting services
-Support sales activities, including executive-level C-suite and large group presentations.

Qualifications:
-Undergraduate degree required in Information Technology, Computer Science, Engineering, or an Information Security related field preferred but will consider applicants with equivalent work-related experience with a minimum educational requirement of a H.S. Diploma or GED equivalent
-Project Management (PMP) certification highly preferred
-Technical Certifications preferred: SNIA, Certified DC Professional, CCNA, VCP
-Minimum of five (5) years of project management experience in a similar role
-Knowledge of data center infrastructure (power, cooling, hardware etc.), storage, as well as IT optimization trends like Virtualization and Cloud computing a must
-Strong Data Center facilities experience in performing assessment, optimization and consolidation
-Strong project management skills with ability to coordinate multiple engagements simultaneously and prioritize demands
-Strong customer relationship management skills, focused on long-term relationships with repeat customer business, serving as a trusted advisor
-Exceptional organizational capabilities and experience leading both people and projects in a Consulting environment
-Strong drive to initiate action and achieving results
-Demonstrated team development skills
-Strong analytical skills and project financial/accounting capabilities
-Experience working with sales professionals and providing sales support in a team environment
-Excellent verbal, written, and interpersonal communication skills with ability to convey information to internal and external customers in a clear, focused and concise manner
-Excellent leadership and interpersonal skills
-Excellent decision making and problem solving skills
-Experience in public speaking including presentations to senior executives and large groups

Employment is contingent upon successful completion of the background investigation and pre-employment drug screen.

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Contact information:
Mike Stapinski
jobs@nextstepsystems.com
Next Step Systems
www.nextstepsystems.com

Chicago / Columbus / Distaster Recovery / Manager / Engagement / Jobs

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