Consultant-Business Continuity

Up to $75K plus bonus

Up to 60% travel.

Responsible for delivering high quality business continuity and disaster recovery engagements on-time, on-budget, and with high levels of customer satisfaction. Consultants are expected to maintain consistently high billable utilizations, while demonstrating their ability to participate as a project team member while managing a robust workload. She/he is also responsible for fostering and expanding customer relationships in order to assist with driving add-on business opportunities with their regional leadership team.

Responsibilities:
-Delivering consulting services on time, on budget, with a focus on attaining high customer satisfaction
-Ensure high customer satisfaction scores for all projects by completing on-time quality deliverables to the project team and customer with minimal rework
-Provide accurate and timely project status updates to the assigned Engagement Manager, and ensure accurate recording of project hours into the time tracking system
-Comply with established service methodologies for engagement delivery
-Participates in the development of the project schedules with the Engagement Manager and project team in order to identify key customer expectations and milestones for the project
-Owning a robust workload while executing strong time management disciplines to meet deadlines and customer deliverables
-Manage workload efficiency with Principal and Engagement Managers to meet monthly revenue generation and billable utilization expectations for the Consultant role
-Meets all project deadlines and communicate regularly with management regarding customer timelines, workload conflicts, and issue escalation when appropriate
-Building strong relationships through quality work and thought leadership within customer organizations to assist with driving add-on business and long-term partnerships
-Participate as a project team member with the development of strong deliverable content in order to drive solid recommendations for customers
-Participate in the analysis, design and implementation phases of a project to provide value and expertise to the project team when developing final deliverables
-Collaborate closely with the Engagement Managers and project team members in identifying additional revenue opportunities
-Contribute high quality collateral to the consulting team’s knowledge base
-Participate in sales support activities when appropriate by providing thought leadership

Qualifications:
-Undergraduate degree required in Business Management, Management of Information Systems, Computer Science, or a related field preferred but will consider applicants with equivalent work-related experience with a minimum educational requirement of a H.S. Diploma or GED equivalent
-CBCP or ABCP Certification preferred, others a plus
-Minimum 2 years experience in Business Continuity / Disaster Recovery
-Experience with risk management disciplines, impact analysis studies, testing and planning exercises, and program development
-Strong business / technical experience, across several industries, serving as a trusted advisor
-Strong time management skills with ability to coordinate multiple engagements simultaneously and prioritize demands
-Strong customer relationship management skills, focused on long-term relationships with repeat customer business
-Strong drive to achieving results with high quality and customer satisfaction
-Demonstrated skills working as part of a team and as an independent contributor
-Strong analytical skills
-Excellent verbal, written, and interpersonal communication skills with ability to convey information to internal and external customers in a clear, focused and concise manner
-Excellent interpersonal skills
-Excellent decision making and problem solving skills
-Experience in public speaking including presentations to senior executives and large groups

Employment is contingent upon successful completion of the background investigation and pre-employment drug screen

Contact information:
Mike Stapinski, Next Step Systems
mike@nextstepsystems.com
www.nextstepsystems.com

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